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Customer Experience

Staying Safe During the Holidays

As holiday gatherings shift online, this post provides a helpful overview of popular video calling platforms—Microsoft Teams, Google Chat/Meet, and…

December 21, 2020 • Site Care
Agile Customer Experience Technology Solution Work from home

New Microsoft 365 offerings and Name Changes

Microsoft has introduced personal and family Microsoft 365 subscriptions and renamed several business license tiers, simplifying the ecosystem and making…

April 27, 2020 • Site Care
Technology Solution Microsoft Customer Experience Business Strategy

Customer Centric Processes

Building a truly customer-centric organization means moving beyond just products and services. By focusing on how the customer experiences each…

October 28, 2019 • Site Care
Customer Experience IT Strategy Business Strategy Data

Technology Partnership

Core competencies drive real value creation—but no business can master everything. A solid technology partner extends your organization’s strengths by…

July 8, 2019 • Site Care
Software Development Agile Customer Experience Business Strategy

17A-218 Silvercreek Parkway N.

Suite 356

Guelph, Ontario, N1H 8E8

+1 519.767.1292
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